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Dispute Policy

What happens when a contract goes wrong.

This document is a working draft supplied as a starting point. It has not been reviewed by a lawyer and must be reviewed before TaskLanceHub launches publicly.

Opening a dispute

Either party can open a dispute against a contract or milestone with a reason and supporting evidence.

Review

Disputes move through open, under review, awaiting response, resolved, escalated and closed. A human support agent reviews evidence — automated systems never decide the outcome.